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We're here to help you find the perfect gemstone

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Get in Touch

Have questions about our gemstones or need expert advice? We're here to help! Send us a message and our gemologists will respond within 24 hours.

Contact Information

Visit Our Showroom

Matara, Sri Lanka

Call Us

+94743731786
+94 91 25 24 24
Mon-Fri 8AM-8PM

Email Us

info@ceylonsilvagems.com
We respond within 24 hours

WhatsApp

+94743731786
Quick support & consultation

Business Hours

Mon-Fri 8AM-8PM

Appointment Recommended: To ensure personalized attention and to view specific gemstones, we recommend scheduling an appointment in advance.

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Visit Our Showroom

Experience our exquisite gemstone collection in person. We welcome visitors by appointment.

Silva Gems Showroom

Matara, Sri Lanka

Frequently Asked Questions

How do I know if a gemstone is authentic?

All our gemstones come with proper certification from recognized gemological institutes. We guarantee 100% authenticity.

Do you offer international shipping?

Yes, we ship worldwide with full insurance and tracking. Shipping costs vary by destination and are calculated at checkout.

Can I return a gemstone if I'm not satisfied?

We offer a 7-day return policy. Items must be returned in their original condition with all documentation.

Do you provide custom cutting services?

Yes, we offer custom cutting services by our expert gem cutters. Contact us to discuss your specific requirements.

How long does processing take?

Orders are typically processed within 1-2 business days after payment confirmation. Complex orders may take longer.

Do you accept payment in installments?

For high-value orders, we can discuss payment plans. Please contact us directly to arrange suitable terms.